Flight delayed or cancelled? See what you're owed.

Under UK and EU rules, a disrupted flight can be worth up to £520 or €600 per passenger. Answer a few questions to see whether yours qualifies.

What happened?
How late did you reach your final destination?
The flight departed from
and was going to
The airline is based in
What reason did the airline give?

How much you can claim

Per passenger, for a delay of 3+ hours at your final destination, a late cancellation or being refused boarding.

Flight distanceUK261EU261
Under 1,500 km£220€250
1,500–3,500 km (and all longer flights within the EU)£350€400
Over 3,500 km£520€600

On flights over 3,500 km, a delay of 3–4 hours can halve the amount.

Which flights are covered

UK261
Any flight departing the UK, and flights arriving in the UK on a UK- or EU-based airline.
EU261
Any flight departing the EU, and flights arriving in the EU on an EU-based airline.
Not covered
Disruption caused by extraordinary circumstances such as bad weather, air traffic control restrictions or security threats.